Terms of service

Gombey Isle (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.gombeyisle.com (the “Site”).


1. Information We Collect

When you browse or shop on our site, we may collect the following personal information:

  • Your name

  • Email address

  • Shipping and billing addresses

  • Phone number (if provided)

  • Order details and purchase history

  • Any custom order notes you submit

  • Location and device data from your browser (via cookies)


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your purchases

  • Send order confirmations, shipping updates, and payment instructions

  • Respond to your questions or customer service requests

  • Send marketing emails (if you opt in)

  • Ship products internationally when requested


3. Payment Processing

We do not use third-party payment gateways like PayPal or Stripe. All orders are processed through bank transfers using the following account:

Account Name: Quayunte Watson
Account Number: BNTB 060

Your payment details are not collected or stored by our website. Any payment confirmations are handled directly via your financial institution.


4. Email Marketing

With your permission, we may send you promotional emails through Shopify Email, including:

  • Exclusive discounts

  • New product drops

  • Behind-the-scenes content

  • Restock alerts and seasonal launches

You can unsubscribe at any time using the link at the bottom of any marketing email.


5. Cookies

We use cookies to enhance your experience and store basic site preferences, such as items in your shopping cart. At this time, we do not use advanced analytics or retargeting tools such as Google Analytics or Facebook Pixel.

You can manage cookie preferences through your browser settings.


6. Sharing Your Information

We only share your information with trusted third parties when necessary to fulfill your order or maintain our business operations. This includes:

  • Shopify (our eCommerce platform)

  • Shipping carriers to deliver your order

  • Legal authorities if required to comply with applicable laws

We do not sell, rent, or trade your personal data.


7. International Visitors

We welcome international customers and ship worldwide. If you’re accessing this site from outside Bermuda, please be aware that your data will be processed in Bermuda and may be subject to local data protection laws.


8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request that we correct or delete your information

  • Opt out of marketing emails at any time

To request access or deletion of your data, please email us at info@gombeyisle.com.


9. Data Retention

We retain order and customer information for our records unless and until you request that we delete it. This helps us comply with legal, tax, and customer service obligations.


10. Children’s Privacy

Our site is not intended for children under 13, but we do not restrict access by age. If you are a parent or guardian and believe your child has provided personal information, please contact us to request removal.


11. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with an updated effective date.


12. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, contact us at:

📧 info@gombeyisle.com
📍 Southampton, Bermuda